The take-out / counter person greets the guests at the counter and receives the telephone orders from the guests according to Pizza Delight customer service protocol and may have to execute various tasks to help the other dining room employees. They may perform the same functions as the hosts.
This type of employment requires little experience. Interpersonal skills, easiness at meeting people, teamwork, collaboration, ability to adapt to new situations, and good communications skills are required. Bilingualism can be required. Good personal grooming, confidence, integrity, stress management skills, dynamic personality and flexibility are required.
Work hours are generally pre-scheduled. The schedule varies according to the position, daytime, the night time or the weekend. It is frequently required to work evenings, weekends and statutory holidays. There is a possibility of part-time work. The schedule may contain split shifts. Work is rather intense at mealtimes. The work environment is noisy and there can be pressure to maintain the work pace.