The Dining Room Supervisor plans and directs the activities related to the preparation and the service of meals and beverages and performs the same functions as the servers.
This type of employment requires 1 to 2 years of experience as a server or dining room team leader. The ability to quickly grasp the facts and of complex situations, an analytical mind, attention to detail, ability with numbers, the ability to make decisions and an openness towards change are required.Interpersonal skills, easiness at meeting people, teamwork, collaboration, leadership, the ability to adapt to a situation, and good communications skills are required. Bilingualism may be required.Good personal grooming, confidence, integrity, stress management skills, dynamism, energy, autonomy, initiative, availability, flexibility and orientation towards quality are required.
Work hours are generally pre-scheduled and there is occasional overtime. The schedule varies according to the position, daytime, the night time or the weekend. It is frequently required to work evenings, weekends and statutory holidays. The schedule may contain split shifts. Work is rather intense at mealtimes. The work environment is noisy and there can be pressure to maintain the work pace. Occasional office work may be required.